sustainable digitalisation principles_

The reasons for developing or using digital solutions are carefully considered and made clear to users and other potentially impacted stakeholders.

Factors to consider for this principle:

Determination of Purpose_
Clearly determining the purpose(s) of digital solutions, including the benefits for users and society as well the commercial benefits for the owners or operators.

Disclosure and Consent_
Disclosing the purpose(s) of digital solutions to all stakeholders who may be impacted and gaining their informed consent.

The fundamental experience of being human is supported, including our dignity, human rights, and the qualities of healthy societies, such as fairness, inclusion and diversity.

Factors to consider for this principle:

Human Centricity_
Developing digital solutions that best serve people, including making them accessible and usable, avoiding discrimination and supporting health and well-being.

Privacy_
Preserving the privacy of individuals and protecting their data from unauthorised access or misuse.

Data Ownership_
Maintaining each person's ownership over their personal data, including its collection, use, storage and distribution.

Environmental, social and governance benefits are sought from digital solutions and harm associated with their use is avoided.

Factors to consider for this principle:

Cybersecurity_
Protecting data, systems and projects against breaches, both intentional and accidental.

Environment_
Minimising energy and water consumption and greenhouse gas emissions associated with the use of digital technologies and data

Hardware Materials_
Minimising environmental and social impacts associated with hardware through its lifecycle, including production and end-of-life.

Responsibility for the environmental, social and governance issues associated with a digital solution covers the broader systems it is part of, its whole lifecycle and its supply chain.

Factors to consider for this principle:

Systemic Impacts_
Managing unintended impacts in the extended technological environments that digital solutions are part of or across the supplier eco-system.

System Resilience_
Ensuring the availability and performance of digital solutions to a level proportionate with stakeholder and user dependency.

Future Impacts_
Preparing for ESG impacts that may occur over the lifecycle of digital solutions, including when owners or operators change.

Transparency and accountability to users and other stakeholders exists with environmental, social or governance issues arising out of the use of digital technologies and data.

Factors to consider for this principle:

Data Quality & Trustworthiness_
Managing data to ensure sufficient quality and to preserve the integrity of how it is used.

Complaint Management_
Enabling people to have their complaints or concerns about the use of digital technologies and data handled in a safe and effective way.

Accountable Parties_
Ensuring stakeholders are clear about who is accountable to them for the digital technology achieving its purpose(s) and ESG performance.

Transparency_
Disclosing the progress and performance or digital technologies to impacted stakeholders, including meeting intended purpose(s) and ESG performance.